Epic’s multimillion network investment now includes the company’s owned retail presence aiming to elevate customer’s experience with the largest store footprint in the sector.
The expansion of Epic owned new stores is part of its strategy for continuous growth.
“The rapid expansion of our retail presence is a result of our promise to deliver a great network, also by being closer to our existing customers and all those switching their mobile and home internet services to Epic,” Chief Commercial Officer Marcel Grech Mallia said.
In December Epic renovated the Gozo store, bringing to the island the global look and feel of the Epic brand.
Over the past months, Epic has established presence in Daniel’s Shopping Mall in Hamrun, opened new stores in Bugibba, Mosta and Zebbug. In March, it expanded its retail footprint in Zejtun, Attard and The Point Shopping Mall in Tigne Sliema.
The expansion of the own-store network will ensure that customer interactions are seamless, consistent and convenient on every level. In addition to their already well-established reseller stores, Epic’s ‘own store network’ strategy is at the basis of the company’s commitment towards enhancing customer experience and investing in the relationship between users and providers.
The new stores enjoy a brand-new look and feel, contemporary design and technologically equipped to offer the ultimate digital and technological experience that distinguishes from the rest of the market.
Family businesses account for more than 70% of Malta’s SMEs, and are hence vital components of the local economy.
Astrid and Juanito Camilleri said the strong reviews are resulting in steady export growth.
The bank also appointed a new Head of Internal Audit.
He has also been appointed Board Member at JA Europe.