Long-standing HSBC employee Frazer Gardiner has been promoted to Head of Contact Centre at the bank’s Maltese branch.
Mr Gardiner started his journey with the bank back in 2006, when he joined HSBC in Scotland as a Customer Service Representative. He held said role for over three years before moving to Malta.
In April 2009, Mr Gardiner took on the role of Customer Service Representative at HSBC Malta. Seven years later, he was promoted to Site Support Manager – a role which he held for three years before being appointed Assistant Vice President, Risk and Control.
Mr Gardiner remained in the aforementioned position up until his latest promotion.
The newly appointed Head of Contact Centre took to social media to offer some insight into his first day occupying his new role.
“A challenging time, however I am delighted to be a part of it and immensely proud to be working with such a dedicated team,” Mr Gardiner wrote.
Before joining HSBC in 2006, Mr Gardiner served as a Retail Manager at USC and River Island.
‘Rights on paper not enough’: Maltese equality consultants defend new bill
aequitasbridge says Malta's equality laws need institutional backing to become effective.
David Micallef appointed Head of Business Unit at PwC
He will lead the Cloud and Infrastructure and IT Managed Services team.
Reuben Abela joins ACE Money Transfer Ireland as COO
His priority will be to ensure the growth of ACE across its EU operation.
William Wait appointed Executive Director at Smartcare Holdings
Smart Group operates in a number of different sectors.
