‘I refuse to give up’ says Claire Zammit Xuereb amid turbulent times for Malta’s hotels

While everyone was pleased to leave 2020 behind in the hope of a better year ahead, 2021 hasn’t been much easier so far, including for Claire Zammit Xuereb, Group Director of AX Hotels, who compares life in this climate to a boxing match, “and the match is far from over”.

Sharing an inspirational message as the crisis continues to unfold, Ms Zammit Xuereb says “as every champion boxer knows, you only become stronger when you fall down and learn to pick yourself up again, round after round, no matter how many times it takes.”

The Group Director praised their front of house staff “who continue to rise to the occasion to make sure our guests are still receiving first-class service; our maintenance teams who are keeping our properties in ship-shape condition; as well as our kitchen and catering teams who are working around the clock to deliver amazing dine-at-home experiences for our customers.”

Despite the strides made in the face of the pandemic thus far, Ms Zammit Xuereb says COVID-19 continues to wreak havoc on the hospitality industry. “It seems that we’ll need to hold onto our plans for a brighter tomorrow, for a little while longer at least.”

“At AX Hotels, we have weathered good times and bad, ups and downs, and everything in between before. I have learned from experience to never give up. With hard work, determination, and vision we can face any challenges that come our way.”