As the new year fast approaches, business leaders, decision-takers, senior management and organisations across the country are turning their attention to setting their goals, strategies and plans for 2023.

Indeed, APS Bank’s Board of Directors and Senior Management have done just this at a recent event held at the Marriott Hotel & Spa in St Julians, where they met to discuss the new business plan for 2023-2025.

In a statement, the bank shared that it was a day-long event organised by the strategy team and was the culmination of the annual business planning cycle which started in July and included various presentations followed by interactive discussions.

Rounding off the event, APS Bank CEO Marcel Cassar poignantly remarked that:

“Any good business plan should be about having fulfilled employees, satisfied customers and happy shareholders. The challenges are many, but we will continue to work hard focusing on our strategic priorities while refining along the way.”

For the local banking sector, the first two elements Mr Cassar pointed out with regards to a good business plan, that of fulfilled employees and satisfied customers, are particularly challenging.

On the fulfilled employees front, challenges persist that are not related to the banking sector specifically. Since the pandemic, sectors across the country have faced massive HR shortages, including skilled staff, which can lead to burn out for existing team members.

On the satisfied customers front, residents of Malta have long decried the service provided by local banks. Due to a combination of hefty, swift and stringent regulatory requirements that have been levied on the sector over the past years, customers often challenge the level of due diligence required of local banks.


‘We can look to next year with cautious optimism and a return to a sustainable tourism industry’

22 December 2022
by Rebecca Anastasi

Alex Incorvaja is the General Manager of the Malta Marriott Hotel & Spa. He boasts over 30 years of international ...

HandsOn Systems CEO Geoffrey Farrugia celebrates taking Museum Cataloguing to the next level

22 August 2022
by Bernice Camilleri

"What an amazing journey," he said on Monday as he celebrated his team's efforts to see the project at FBQ ...

‘Mega grateful’ – Director Claire Abela looks back at her first days with Franks

5 August 2022
by Benjamin Abela

Back in 2018, the Franks Director went on to establish Lucy Makeup Store.

‘We are looking forward to working hand-in-hand with The Malta Chamber’ – Ving Insurance COO

25 May 2022
by Helena Grech

The Malta Chamber and Ving Insurance Brokers signed Bronze Collaboration Alliance this week.

Close Bitnami banner