EBO has announced the launch of its AI Advisory service, a structured offering designed to help organisations in Malta adopt Artificial Intelligence in a strategic, governed, and value-driven way.

Built on EBO’s experience delivering production-grade AI solutions across leading local and international organisations, including the UK’s National Health Service (NHS), the new offering brings proven, real-world insight to the Maltese market. Its aim is to equip businesses with the structure and confidence to implement AI responsibly and competitively.

As AI adoption accelerates, many organisations remain stuck in fragmented pilots and experimentation, struggling to achieve meaningful return on investment. Skill gaps, data risks and increasing regulatory scrutiny are further slowing progress.

EBO’s AI Advisory addresses these challenges through a structured, end-to-end AI Audit, delivered through focused engagements with leadership and key stakeholders. The process assesses the current state, identifies operational and capability gaps, and prioritises high impact opportunities most likely to deliver measurable business impact.

The result is a clear execution-ready roadmap for scalable AI adoption, covering people, processes, systems, and governance. EBO also provides practical guidance to support implementation.

The offering is grounded in real-world deployment experience, not theory. EBO’s team of AI experts and data scientists has delivered enterprise AI solutions to 19 NHS Trusts in the UK, global fintech organisations, and local institutions including APS Bank, Bank of Valletta and Saint James Hospital. This practical expertise ensures recommendations are realistic, actionable and aligned with each organisation’s operating environment.

With local funding schemes available through Malta Enterprise, EBO also supports companies in identifying eligible initiatives and preparing funding-ready business cases.

“Enterprise AI is at a crossroads,” says Gege Gatt, CEO of EBO. “Organisations that continue to pursue AI without clear vision, structure, and control will fall behind, while those that act decisively will unlock lasting advantage. Our AI Advisory exists to give leaders a practical roadmap to scale AI safely and profitably.”

“The AI Advisory service is tailored to large organisations across varying industries,” said David Muscat, Director at EBO. “It is designed to help leaders cut through the noise, understand what’s genuinely feasible, and move confidently towards real business value.”

For more information book your free consultation with EBO here or download EBO’s AI Advisory brochure here.

About EBO

EBO is a pioneer in scalable, AI-powered customer engagement solutions. By harnessing the power of Conversational AI and Generative AI, EBO streamlines repetitive processes and enables healthcare and financial service providers to engage with customers in a more meaningful, effective way.

With a distinctive focus on automated, human-like dialogue, EBO’s omni-channel, multilingual solution is redefining how providers and customers connect – boosting efficiency, increasing capacity, and reducing operational costs.

Backed by Microsoft, EBO is powered by a world-class team of data scientists, conversation designers, and software engineers – driving innovation built on deep customer insight.

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