In March 2022, Adrian Mifsud joined Elmo Insurance as Head of Information Technology. He was promoted to Chief Technology Officer (CTO) less than year later in January 2023.
With over 30 years of experience in the IT industry, Mr Mifsud has played a crucial role in a number of successful projects throughout his career.
His passion for technology and innovation has allowed him to spearhead Elmo Insurance’s digital transformation and align the technology with business objectives. Recognising the need to adapt to the changing insurance landscape, the company embraced technology to improve customer experience, streamline operations, and achieve growth.
Mr Mifsud’s collaborative approach fosters a culture of innovation and continuous improvement by building what the firm describes as “strong partnerships” across departments.
As Elmo Insurance continues to evolve, he remains at the forefront of technological advancements, supporting the company’s work towards increased agility, competitiveness, and customer-centricity. He guarantees it is “well-equipped for the digital age and continuing to deliver value to its customers”.
With roots dating back to 1981, Elmo Insurance offers a range of general insurance business and health insurance products from its Head Office in Ta’ Xbiex and its branch and tied insurance intermediary network spread across Malta and Gozo. It states that it aims to create “long-term value” for all its stakeholders through “strong business fundamentals” and being consistent with its “mission and core values”.
She will also serve as Chairperson of the Audit Committee.
The appointment, first announced in April, has now received formal approval from the MFSA.
A collective call for empathy and reform.
People should 'understand how things work and have the ability to make informed decisions.'