‘Maintaining relationships is crucial’ – Motors Inc. CEO Matthew Fenech

In the automotive industry, foresight and innovation are the bedrock for success, and it is these critical factors that Matthew Fenech, CEO of Motors Inc., a leading automobile company, channels into his work. Matthew’s journey in the industry is not merely a story of business acumen. Instead, it is a narrative of leadership through relentless pursuit of excellence and a deep understanding of the sector’s evolving dynamics.

Matthew Fenech’s career began with a deep-rooted passion for the automotive world, nurtured through years of dedication and a keen eye for the industry’s future. From his early involvement in Motors Inc. to his ascension as CEO of the family business, Matthew’s path has been marked by a constant drive to push boundaries and redefine industry standards.

At the core of Matthew’s leadership philosophy is a strong commitment to quality, innovation and customer-centricity. His approach transcends traditional management and is characterised by an enthusiasm for delivering efficient, high-quality solutions that resonate deeply with customer needs.

His philosophy is also ingrained in the company’s operations, driving its vision and strategic decisions. “Our ultimate goal is to position Motors Inc. as a beacon of reliability and innovation, providing peace of mind to our customers,” Matthew asserts.

Empowerment and delegation are the hallmarks of the CEO’s leadership style. He believes in his team’s potential, trusts their expertise and provides them with the necessary resources to excel. Underpinning his approach is a conviction that by fostering a culture of ownership and accountability within the organisation, the company can support its team members in achieving their best. Effective communication is another cornerstone of Matthew’s methodology. He articulates the company’s vision, goals and expectations with clarity to nurture a positive work environment and ensure alignment across all levels of the organisation.

For Matthew, building strong relationships with Motors Inc.’s stakeholders, including employees, customers, investors, and partners, is fundamental to the company’s success. “Maintaining relationships is crucial,” Matthew says, “as it helps encourage a vibrant company culture, which attracts top talent and encourages longterm business partnerships.” Inclusive management methods have also been key in promoting a diverse and collaborative work environment at Motors Inc. Matthew values the unique perspectives and ideas that emerge through a diverse workforce and believes that such diversity is essential for driving creativity and innovation. “By promoting inclusivity and collaboration, we can ensure that all voices are heard and valued, which then leads to more comprehensive and effective solutions,” Matthew says.

Under Matthew’s leadership, the company has made significant strides across various areas, from product development to market expansion. Strategic thinking has driven the company forward and enhanced its reputation in the industry and among stakeholders. Matthew’s approach to business development, combined with his passion for the automotive world, has positioned Motors Inc. as a leader in innovation and customer satisfaction.

Beyond business accomplishments, the CEO’s tactical foresight also encompasses a broader perspective of the industry’s future and its impact on society, not least because Matthew is a strong advocate for environmental, social and governance (ESG) principles. He recognises the increasing importance of sustainability in business operations and is committed to integrating ESG practices into the company’s core strategy. “The shift towards sustainability and environmental responsibility in the automotive sector is very much underway,” he explains, while emphasising the need to adapt to these changes. With Matthew at the helm, the company is making concerted efforts to reduce its environmental impact and engage in socially responsible initiatives.

“At Motors Inc., we have begun integrating more environmentally friendly practices and technologies to align with global trends towards electric vehicles and a reduced carbon footprint. I believe that the future of the automotive industry lies in balancing technological advancement with ecological consciousness. Our responsibilities to the community also extend beyond eco-sustainability and into wider society, which is why Motors Inc. is a proud sponsor of the Malta Football Association.” Herein lies a commitment that goes beyond mere compliance, but instead reflects a genuine desire to contribute positively to the environment and society within which Motors Inc. functions.

Within challenges lie opportunities for growth, and in his position as CEO, Matthew has the ability to flip challenges on their head to benefit the company. He has adeptly managed supply chain disruptions and evolving market demands while maintaining the company’s stability and progress. Risk management lies at the core of his approach. “I carefully analyse potential risks and make informed decisions to mitigate them to secure the company’s long-term sustainability and growth,” he explains.

Matthew also champions a culture of continuous improvement, encouraging his team to embrace change and seek out new opportunities – a drive for innovation that has led to the development of cutting-edge automotive technologies and services at Motors Inc., setting the company apart in a competitive market.

“I enjoy the dynamic nature of the automotive industry itself. The constant advancements in technology, evolving consumer preferences and ever-increasing competition keep me motivated and engaged,” Matthew says.

By extension, investment in its workforce is a core tenet of Motors Inc.’s vision. Matthew places great emphasis on personal and professional development, recognising that the company’s growth is intrinsically linked to that of its people. “We invest in training and development programmes to ensure that the team stays abreast of industry trends and possesses the skills necessary to drive the company forward together,” he states. This focus on development has not only enhanced the leadership skills of his team but has also fostered a sense of loyalty and dedication within the organisation.

Looking towards the future, Matthew’s drive for 2024 and beyond is clear. “We don’t want to simply maintain the status quo,” he shares. “We want to shape the future of the automotive world.” Yet, as the sector faces a new era marked by rapid technological advancements and shifting consumer preferences, Matthew’s role as a transformative leader is becoming ever more critical. In fact, his vision for Motors Inc. is not just about keeping pace with these changes but about setting a benchmark for innovation and customer satisfaction in the industry. He sees the company solidifying its position as a leader in the automotive sector over the next year, expanding its reach and continuing to progress in response to changing market dynamics.

The company’s commitment to embracing emerging technologies, like artificial intelligence and automation, remains constant. In Matthew’s view, these advancements are not challenges. Rather, they are opportunities to enhance the company’s offerings and improve the overall customer experience. “By proactively adopting new technologies, we can be certain that the company is staying ahead of the curve, offering cutting-edge solutions that meet the evolving needs of our clientele,” he shares.

In the coming years, Matthew envisions expanding the company’s global footprint, exploring new markets and continuing to innovate in both products and services. His drive for excellence and continuous improvement is unwavering, as he seeks to cement the company’s position as a leader in the global automotive industry. A chief element in this regard is the importance of the customer journey – before, during and after the sale. “Our surveys show that we offer one of the best aftersales services because our customer satisfaction consistently tops 90 per cent,” Matthew asserts. “Of course, we want to continuously improve and keep on investing in our people and infrastructure, but we will never shortchange our aftersales investment.”

Matthew’s strategic foresight, commitment to innovation and sustainability, focus on customer satisfaction, and inclusive leadership style all result in Motors Inc. being well-positioned to navigate the challenges and seize the opportunities that lie ahead, significantly impacting the industry and setting new standards for excellence and innovation.