Mette Lorenzen

Mette Lorenzen, a long-standing employee at Kindred Group, has been promoted to Director of Global Customer Service.

Ms Lorenzen joined the Sliema-based iGaming company as an Account Manager back in June 2012. Over the next 10 years, she was promoted on four separate occasions.

In 2015, Ms Lorenzen was made Acquisition Integration Manager, a position which she held for a year-and-a-half before being promoted to Head of Customer Service.

Three-and-a-half years after that, she was appointed Global Head of Customer Service. Ms Lorenzen held said position up until her latest promotion.

Before joining Kindred Group, Ms Lorenzen served as a Customer Service Agent and Team Manager for three years at Bet24.

The Global Customer Service Director’s appointment coincides with Kindred Group employee Daniel Gambin’s promotion to Director of Player Sustainability earlier this week.

Kindred Group was founded in 1997 to provide customers with a better and safer way to place a bet in the modern digital world.

Nowadays, the group is made up of nine gambling brands: 32Red, Bingo.com, Casinohuone, Kolikkopelit, Maria Casino, Highroller, Unibet, Vlad Cazino, and Ottokasino.

Featured Image:

Mette Lorenzen / LinkedIn

Related

Arkadia

‘Truly excited to dive headfirst into this role’: Dave Shaw named General Manager at Arkadia

28 March 2024
by Fabrizio Tabone

He previously worked as Associate Director – Infrastructure – Markets at KPMG Malta for more than five years.

MEA President calls for economic objectives to be designed in tandem with well-being indicators

28 March 2024
by Fabrizio Tabone

Joanne Bondin was speaking during the association’s 59th AGM, focusing on the need for an economic transformation that moves people ...

CEO Arnaud Denis says 2023 was a year of ‘consolidation and delivery’ for MeDirect

28 March 2024
by Fabrizio Tabone

Over the year, it recorded increases in profitability, driven by a rise in loans and advances to financial institutions and ...

‘There is no finish line when battling financial crime’ – BOV CEO Kenneth Farrugia

27 March 2024
by Robert Fenech

Malta has been criticised for its slow implementation of anti-currption recommendations made five years ago.

Close Bitnami banner
Bitnami