‘Nature of retail and distribution business requires reliable data services’ – Charles Grech GM

Michael Darmanin, General Manager (GM) at wines and spirits retailer Charles Grech, has stressed the need for reliable data services for logistics within the retail and distribution industries.

He was commenting after Charles Grech teamed up with Melita Business to work on ensuring it can deliver speedier and uninterrupted service to its customers.

By selecting Melita Business as its long-standing communications service provider, Charles Grech was able to “optimise the customer experience” across its retail outlets and distribution centres, thus allowing for greater “efficiency and satisfaction,” especially during the holiday season.

Opened as a small tobacconist and bottle shop on Republic Street, Valletta in 1881, Charles Grech has remained synonymous with world famous brands for generations. Today it boasts four strategically located outlets as well as an extensive distribution network, servicing customers across Malta.

“Charles Grech is focused on expanding its business and Melita Business offered robust data solutions and attractive connectivity options,” Mr Darmanin said.

“The nature of the retail and distribution business requires reliable data services for logistics and communication between the business units, and with Melita Business we have peace of mind,” he continued.

Malcolm Briffa, Melita Chief Officer Business and IoT, added: “Melita’s nationwide 5G mobile coverage and 1,000-megabits per second fibre-powered internet, coupled with efficient and streamlined business processes will ensure Charles Grech continues to thrive for many more generations to come.”

Melita Director of Business Development Robert Runza noted that the mobile and fixed connectivity will contribute to the “smooth day-to-day operations” in Charles Grech’s retail business. This includes coordinating deliveries, managing inventory, and facilitating sales.