This is the final part of a six-part series exploring the state of play when it comes to AI adoption in Malta, in the view of local experts in the field. This third iteration explores the views of Founder and Owner of SKIVORI, Nikolai Livori.
“AI adoption in Malta is advancing, particularly in private sectors like iGaming and financial services, with applications in logistics, retail and healthcare showcasing its versatility.
“At SKIVORI, we invest heavily in AI as it has made us more efficient and increased our profitability by at least 600 per cent, saving us money in the long run. However, Government services lag behind.
“AI-driven chatbots and automated query systems, for example, could enhance public service efficiency by helping Government entities such as ARMS Ltd or Transport Malta handle large volumes of common customer inquiries, reducing response times and easing the workload of customer service teams.
“I anticipate that AI-driven automation, predictive analytics and advanced customer service tools will be some of the biggest gamechangers for Maltese businesses in the coming months.
“Malta has strong potential to harness the power of AI, but success will depend on collaboration between the private sector, Government and academia.
“With the right investments and strategies, the country can position itself as a leader in AI innovation across diverse industries.”
This forms part of a feature first published on Malta CEOs 2025, the sister print brand to MaltaCEOs.mt, both owned by Content House.
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