Bridging the generation gap: Game Lounge COO Rosi Bremec on embracing workplace diversity

Rosi Bremec, Chief Operating Officer (COO) at Game Lounge, recently wrote about the need to recognise and adapt to create a truly inclusive and adaptive workplace.

The differences between generations in the workplace have been a prominent topic of discussion in recent years. Millennials are strong advocates for work-life balance and mental health awareness, while Gen Z is known for its relentless drive to push the boundaries of innovation.

However, there are more subtle, yet equally important differences, and drawing from her own observations, Ms Bremec highlights key distinctions between the generations:

• Gen X professionals prefer emails and in-person conversations, while younger generations tend to lean towards the short, punchy rhythm of text-based conversations on platforms like Slack or Whatsapp.

• While a Gen Xer might wait for a formal performance review to provide feedback, Gen Z employees are more likely to give feedback in smaller, more frequent doses.

• When email threads become too long, a Gen Xer might instinctively reach for the phone to resolve matters, something the younger generations may not do as readily.

• Workplace attire also offers a clue as to which generation someone belongs to, with each having its own view on what is considered appropriate.

While these differences may seem relatively minor, Ms Bremec cautions that Gen X leaders who resist such behaviours in favour of their personal preferences risk alienating their teams over time.

In contrast, leaders who choose to embrace these generational shifts will foster a more focused and cohesive team, centred on delivering results.

Ultimately, Ms Bremec believes that leaders must evaluate their teams based on their capabilities and outcomes, rather than how closely they align with their own generational biases. By providing the environment that each team member needs to thrive, leaders can help them elevate their performance and achieve their potential.