EBO.ai listed among Malta’s top technology start-ups

Malta has been named one of the best three European countries for UK graduates after COVID-19, according to ABC Money UK.

Commending the island for its handling of the economic fallout of the pandemic, the article highlights Malta’s projected employment growth of 0.5 per cent in 2021 and 2.2 per cent by 2022, which compare well against other nations. The article goes on to highlight the best industries to work in, naming the financial sector, which accounts for over 12 per cent of Malta’s GDP, and the tech sector, within which EBO.ai is deemed among the island’s top tech start-ups.

Reacting to the nod, EBO.ai CEO Gege Gatt explains, “the technology we build is pioneering and world-leading, but most importantly it makes complete business sense. EBO is a leader in customer engagement automation. We help enterprises build the right communication experiences through Artificial Intelligence (AI) powered Virtual Agents.”

Describing the company’s purpose, the CEO says that the team at EBO understands that technology constantly changes and works to make a real impact, which can be seen in the every-day running of an organisation. “This isn’t about flimsy ‘digital transformations’ or new world trends that claim to revolutionise the future. It’s about today’s business problems – managing the scale-up of customer requests,” he explains.

EBO serves this need by utilising the latest automation tools to essentially re-frame the notion of ‘work’ the CEO says. “Through AI we automate processes which are repetitive (such as making an appointment, managing ‘on-boarding’ etc) and subsequently allow humans to focus on what really matters: work which thrives on emotional and human intelligence.”