PayrollMalta achieves ISO 27001 certification, strengthening its leadership in secure payroll solutions

PayrollMalta, Malta’s leading payroll outsourcing provider, has achieved the prestigious ISO/IEC 27001:2022 certification, marking a significant milestone in its commitment to information security and client data protection.

This certification underscores the company’s dedication to maintaining the highest global standards for safeguarding sensitive data, ensuring confidentiality, integrity and availability.

The importance of ISO 27001 in today’s business landscape

ISO/IEC 27001:2022 is the internationally recognised standard for establishing, implementing and maintaining an Information Security Management System (ISMS), consisting of a systematic framework for identifying risks, applying security controls and fostering a culture of continuous improvement.

To achieve this certification, PayrollMalta appointed Bureau Veritas, one of the more reputable accreditation bodies, and underwent a rigorous audit process, including risk assessments, control implementations and independent evaluations of its systems and processes.

“This certification confirms our commitment to delivering secure and efficient payroll solutions,” said Analise Germani, Payroll Services Manager at PayrollMalta. “Clients can trust that their data is managed with the utmost care and in compliance with the highest international standards, providing peace of mind and unmatched service excellence.”

Comprehensive payroll services to meet every need

PayrollMalta’s services are designed to reduce administrative burdens, allowing businesses to focus on their core operations while ensuring compliance with local and international regulations. Its offerings include:

• Payroll Processing: Efficient management of the entire payroll cycle, including accurate and timely salary computations, ensuring compliance with tax and labour laws.

• Employer of Record (EOR): Simplifying international hiring by employing staff on behalf of clients, saving them the complexity and costs of setting up a legal entity.

• Work Permit Applications: Handling all aspects of work permit applications for foreign employees, reducing time-consuming bureaucracy for clients.

PayrollMalta’s achievement of ISO 27001 certification represents just one part of its client-centric strategy.

Client-centric excellence: a Net Promoter Score of 85

PayrollMalta’s commitment to excellence is reflected in its Net Promoter Score (NPS) of 85, a metric that measures customer loyalty and satisfaction. This outstanding score places PayrollMalta among the top-rated service providers in the industry, demonstrating the company’s ability to consistently deliver value, reliability and superior customer experiences.

The high NPS is submitted directly by the clients and highlights the trust they place in PayrollMalta to handle one of the most sensitive aspects of their operations, employee payroll. By prioritising security, efficiency and customer care, PayrollMalta has built strong, long-term partnerships with its clients.

Hazel Refalo, Director, added, “As the landscape of payroll and HR continues to evolve, PayrollMalta is well-equipped to adapt and lead. Our mission is to empower businesses with solutions that simplify their operations, protect their data and deliver tangible value. We are proud to be a reliable service provider for businesses seeking both innovation and security in payroll management.”

A trusted partner for today’s businesses

In today’s digital-first world, where cyber threats and data breaches are growing concerns, achieving ISO 27001 certification is more important than ever. This certification not only validates PayrollMalta’s internal processes but also provides reassurance to clients that their sensitive information is handled securely.

With its ISO 27001 certification and exceptional Net Promoter Score, PayrollMalta stands out as a trusted partner for businesses of all sizes. By prioritising security, innovation and customer satisfaction, PayrollMalta continues to set new standards for payroll outsourcing in Malta and beyond.

To learn more about how PayrollMalta can assist with your payroll needs, visit its website.